FAQ

Processing time of new orders

The processing time of any new orders is 5-6 business days.

Custom and personalized orders

Custom orders are most welcome. Please contact via our website or via email on info@theholyart.org

Sizing details

We have the capacity to offer almost all our Icons in the size of your preference. Please contact us for more details via our website or via e-mail on info@theholyart.org

Shipping options

Our standard shipping option is with Hellenic Postage Services. This shipping option does not include guaranteed delivery time. We offer express option, please contact us for more info.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Undelivered parcels returning to us

In this case, if the reason of the undeliverable parcel, the buyer owes to pay the cost for posting the parcel again.

Sizing details

All the dimensions listed are in Centimeters, unless stated otherwise. Due to the handmade nature of the icons, small variances in size might occur to accommodate the ratio of individual theme.

Cancellations

Cancellations: accepted

Request a cancellation: within 3 hours of purchase