FAQ

Processing time of new orders 

The processing time of any new orders is 3-5 business days. 

Custom and personalized orders

Custom orders are most welcome. Please contact via our website or via email on Byzholyart@gmail.com

Sizing details

We have the capacity to offer almost all our Icons in the size of your preference. Please contact us for more details via our website or via e-mail on Byzholyart@gmail.com

Shipping options

Our standard shipping option is with Hellenic Postage Services. This shipping option does not include guaranteed delivery time. We offer DHL express option, please contact us for more info.

Undelivered parcels returning to us

In this case, if the reason of the undeliverable parcel is insufficient address, the buyer owes to pay the cost for posting the parcel again.

Sizing details

All the dimensions listed are in Centimeters, unless stated otherwise.