Returns & Exchanges
I gladly accept returns.
Contact me within: 5 days of delivery
Dispatch items back within: 14 days of delivery
I don't accept exchanges or cancellations.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs unless there is a defect with the item. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customs & Import/Export taxes
Buyers are responsible for any customs and import/export taxes that may apply. I'm not responsible for delays due to customs.
Undeliverable Orders/Decline Receipt upon delivery
All orders are subject to a 15% restocking fee if they return to us as undeliverable or in case you decline receipt upon delivery. Express shipping fees are NON-refundable.
Please contact us before returning any item.
Kresnas 17, Katerini, 60133, Greece
Tel: +30 697 6862649